Meet the Team

Helen Storey

Chief Executive

"I am continuously impressed by the level of dedication and commitment that all of our team give to their jobs. Everyone who works here is really prepared to go the extra mile and I believe that is the reason why we are so highly regarded by our professional partners and have maintained  our “3 Star Excellent rating from the Care Quality Commission. Even more important though is the feedback that we get from our customers who tell us how much easier their lives are because of the services that we provide for them.  That gives me a deep sense of satisfaction."

Helen Storey

Mary Hall

Deputy Manager

Mary manages the team of Carer Support Workers, ensuring that customers are all getting what they need and everyone is where they should be. Mary also visits new customers in their homes to see how and if we able to help and will produce the detailed care plan that forms the basis of the customer service agreement.

"I get great job satisfaction from working with a reliable and committed team of Carer Support Workers many of whom I have worked with for many years. This enables me to offer with confidence a quality service to people living in Bath & North East Somerset and surrounding areas."

Mary Hall

Liz Shoosmith

Scheme Administrator

"I have been the Administrator for over 2 years now and am usually the first person you will speak to if you phone in.  I also manage the invoicing process so will be the contact if you have any queries with your billing account.  I enjoy working with all of the staff and go home happy knowing there are people out there whose lives are made a bit easier because of the support we give."

Liz Shoosmith

Download Brochure

Download our brochure
and read about the
services Crossroads Care
provides and what you
can do to help!

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